Our Commitment to You

We are dedicated to providing top-quality diagnostic services with a focus on accuracy, reliability, and specialist care.




Discipline

Committed to updated protocols and prompt responses for patient safety and quality results.

Discipline

Integrity

Conducting business with honesty, transparency, and ethical practices to build trust.

Integrity

Innovation

Recognizing hard work and embracing advancements in medical technology and practices.

Innovation

Community

Dedicated to giving back, supporting health initiatives, and fostering partnerships.

Community

Teamwork

Collaborative approach among healthcare professionals to provide comprehensive, coordinated patient care.

Collaboration

Creativity

Innovative solutions and approaches to healthcare challenges, adapting to meet evolving patient needs.

Innovation

Discipline

Commitment to ethical standards, adherence to protocols, and consistent delivery of reliable healthcare services.

Integrity

Compassion

Treating every patient with empathy, kindness, and understanding, acknowledging their emotional and physical needs.

Empathy

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Our Services

We provide reliable diagnostic and wellness services to support quality healthcare for individuals, families, and organizations.

Laboratory Services

Comprehensive lab testing to support diagnosis, treatment monitoring, and preventive care.

Ultrasound Services

Safe and accurate ultrasound imaging to support clinical decisions and patient care.

Cardiology Services

Heart health assessments and diagnostic support to help monitor and manage cardiovascular conditions.

Corporate & Home Services

Convenient services for organizations and individuals, including outreach, wellness screening, and home support.

About Our Lab

JOLABS

Welcome to JOLabs! We are dedicated to providing top-quality diagnostic services with a focus on accuracy, reliability, and specialist care.

Our Mission

To provide quality and precise diagnostic services that empower healthcare stakeholders to make informed decisions for better health outcomes.

Vision

To become a center of excellence in specialist diagnostic health services, recognized for quality, innovation, and patient-centered care.

JOLABS

Quality Healthcare Since 1972

Providing compassionate medical services with excellence


Our Core Values

Guiding principles that define our commitment to exceptional healthcare

Client First
Putting patients first
Christian Identity
Faith-based compassionate care
Professionalism
Highest standards of practice
Quality Service
Excellence in healthcare
Teamwork
Collaborative approach
Creativity
Innovative solutions
Discipline
Dedication and integrity
Compassion
Caring with empathy

The Patient's Charter

Protecting patient rights and ensuring quality healthcare for all

The Ghana Health Service is for all people living in Ghana irrespective of age, sex, ethnic background and religion. The service requires collaboration between health workers, patients/clients and society. Thus the attainment of optimal health care is dependent on Team Work. Health facilities must therefore provide for and respect the rights and responsibilities of patients/clients, families, health workers and other health care providers. They must be sensitive to patient's socio-cultural and religious backgrounds, age, gender and other differences as well as the needs of patients with disabilities.

The Ghana Health Service expects health care institutions to adopt the patient's charter to ensure that service personnel as well as patients/clients and their families understand their rights and responsibilities.

This Charter is made to protect the Rights of the patient in the Ghana Health Service. It addresses:

Collaborative Care

Health facilities provide for and respect the rights and responsibilities of patients, families, and health workers.

Comprehensive Healthcare

Right to accessible, equitable and comprehensive healthcare of the highest quality.

Patient Autonomy

Respect for patient as an individual with right of choice in healthcare decisions.

Non-Discrimination

Protection from discrimination based on culture, ethnicity, language, religion, gender, age or disability.

THE PATIENT'S RIGHTS

The patient has the right to quality basic health care irrespective of his/her geographical location.

The patient is entitled to full information on his/her condition and management and the possible risks involved except in emergency situations when the patient is unable to make a decision and the need for treatment is urgent.

The patient is entitled to know of alternative treatment(s) and other health care providers within the Service if these may contribute to improved outcomes.

The patient has the right to know the identity of all his/her caregivers and other persons who may handle him/her including students, trainees and ancillary workers.

The patient has the right to consent or decline to participate in a proposed research study involving him or her after a full explanation has been given. The patient may withdraw at any stage of the research project.

A patient who declines to participate in or withdraws from a research project is entitled to the most effective care available.

The patient has the right to privacy during consultation, examination and treatment. In cases where it is necessary to use the patient or his/her case notes for teaching and conferences, the consent of the patient must be sought.

The patient is entitled to confidentiality of information obtained about him or her and such information shall not be disclosed to a third party without his/her consent or the person entitled to act on his/her behalf except where such information is required by law or is in the public interest.

The patient is entitled to all relevant information regarding policies and regulation of the health facilities that he/she attends.

Procedures for complaints, disputes and conflict resolution shall be explained to patients or their accredited representatives.

Hospital charges, mode of payments and all forms of anticipated expenditure shall be explained to the patient prior to treatment.

Exemption facilities, if any, shall be made known to the patient.

The patient is entitled to personal safety and reasonable security of property within the confines of the Institution.

The patient has the right to a second medical opinion if he/she so desires.

THE PATIENT'S RESPONSIBILITIES

The patient should understand that he/she is responsible for his/her own health and should therefore co-operate fully with healthcare providers. The patient is responsible for:

Providing full and accurate medical history for his/her diagnosis, treatment, counseling and rehabilitation purposes.

Requesting additional information and or clarification regarding his/her health or treatment, which may not have been well understood.

Complying with prescribed treatment, reporting adverse effects and adhering, to follow up requests.

Informing his/her healthcare providers of any anticipated problems in following prescribed treatment or advice.

Obtaining all necessary information, which have a bearing on his/her management and treatment including all financial implications.

Acquiring knowledge, on preventive, promotive and simple curative practices and where necessary to seeking early professional help.

Maintaining safe and hygienic environment in order to promote good health.

Respecting the rights of other patients/clients and Health Service personnel.

Protecting the property of the Health facility.

Doctors

Departments

Research Labs

Awards

Accreditations & Partners

Our commitment to quality healthcare is recognized by leading regulatory bodies and supported by trusted insurance partners

Accreditations & Certifications

We maintain the highest standards of healthcare delivery through rigorous accreditation processes

Health Facilities Regulatory Authority (HeFRA)

Fully accredited healthcare facility meeting all national standards for quality and safety.

Certified

National Health Insurance Scheme (NHIS)

Recognized healthcare provider under the National Health Insurance Scheme.

Accredited

Safe Care, Christian Health Association of Ghana (CHAG)

Certified under the Safe Care quality improvement program for mission hospitals.

Certified

Environmental Protection Agency (EPA)

Compliant with environmental regulations and waste management standards.

Compliant

Registrar General's Department

Officially registered healthcare institution under the laws of Ghana.

Registered

Ghana Fire Service

Certified for fire safety compliance and emergency preparedness.

Safety Certified

Health Insurance Partners

We collaborate with leading insurance providers to make quality healthcare accessible to all

National Health Insurance Authority

Government health insurance scheme

Coverage Details
  • Radiology and Imaging
  • Pathology and laboratory
  • Cardiology
  • Home and corporate screening

Premier Health Insurance

Private health insurance provider

Coverage Details
  • Comprehensive medical coverage
  • Specialist consultations included
  • Diagnostic tests and laboratory services
  • Extended hospitalization benefits

Need Help with Insurance Claims?

Our dedicated insurance desk assists patients with claims processing, eligibility verification, and insurance-related inquiries. Visit our billing department for personalized assistance.

Our Laboratory Departments

Comprehensive diagnostic services delivered by specialized laboratory departments working together for accurate results.

Clinical Chemistry

Analysis of chemical substances in body fluids—mainly blood and urine—to help diagnose, monitor, and manage diseases.

Description of Services:

Common Clinical Chemistry tests include:

  • Basic Metabolic Panel (BMP) & Comprehensive Metabolic Panel (CMP)
  • Liver function tests (LFTs)
  • Kidney function tests (urea, creatinine)
  • Lipid profile
  • Hormone assays (e.g., thyroid, cortisol)
  • Cardiac markers (e.g., troponin)
Working Hours:

Monday to Friday, 7am to 6pm

Saturday, 8am to 5pm

Sundays, Appointment only

Key Staff:

Medical Laboratory Scientist

Clinical Chemistry

Hematology

Study and analysis of blood, blood-forming organs, and blood diseases to support diagnosis and monitoring of many conditions.

Description of Services:

Common Hematology tests include:

  • Complete Blood Count (CBC)
  • Peripheral blood smear examination
  • Erythrocyte Sedimentation Rate (ESR)
  • Coagulation tests (PT, aPTT, INR)
Working Hours:

Monday to Friday, 7am to 6pm

Saturday, 8am to 5pm

Sundays, Appointment only

Key Staff:

Medical Laboratory Scientist

Hematology

Immunology / Serology

Detection and measurement of antibodies, antigens, and immune responses to diagnose infectious, autoimmune, and immunodeficiency diseases.

Description of Services:

Common Immunology/Serology tests include:

  • HIV, Hepatitis B and C serology
  • Rheumatoid factor (RF)
  • ANA tests
  • COVID-19 antibody tests
  • Allergy and immunoglobulin assays
Working Hours:

Monday to Friday, 7am to 6pm

Saturday, 8am to 5pm

Sundays, Appointment only

Key Staff:

Medical Laboratory Scientist

Immunology / Serology

Microbiology

Detection, identification, and characterization of microorganisms—bacteria, viruses, fungi, and parasites—that cause infectious diseases.

Description of Services:

Common Microbiology services include:

  • Culture and sensitivity testing
  • Gram staining and microscopy
  • Rapid antigen and molecular (PCR) tests
  • Parasitological and mycological examinations
Working Hours:

Monday to Friday, 7am to 6pm

Saturday, 8am to 5pm

Sundays, Appointment only

Key Staff:

Medical Laboratory Scientist

Microbiology

Molecular Diagnostics

Uses molecular biology techniques to analyze DNA/RNA and other genetic material for detection, diagnosis, and monitoring of diseases.

Description of Services:

Common Molecular Diagnostics tests include:

  • PCR and RT-PCR for infectious agents (e.g., COVID-19, HIV, HPV)
Working Hours:

Monday to Friday, 7am to 6pm

Saturday, 8am to 5pm

Sundays, Appointment only

Key Staff:

Medical Laboratory Scientist

Molecular Diagnostics

Histopathology (and Cytology)

Microscopic examination of tissues and cells to detect disease changes—especially cancer, infections, and inflammatory conditions.

Description of Services:

Common Histopathology and Cytology services include:

  • Tissue biopsy and surgical specimen analysis
  • Pap smear and fine-needle aspiration cytology (FNAC)
  • Special stains and immunohistochemistry (IHC)
Working Hours:

Monday to Friday, 7am to 6pm

Saturday, 8am to 5pm

Sundays, Appointment only

Key Staff:

Pathologist / Laboratory Scientist

Histopathology

Our Leadership Team

Meet our dedicated professionals who lead with compassion and expertise

Medical & Administrative Leadership

Experienced professionals guiding our hospital's mission of excellence

Kate Brown Hagan
Administration

Kate Brown Hagan

Administrator

BBA MBA MPH(c)

7 Years Experience

24/7 Availability

Seasoned health service administrator and human resource manager with insurance management experience. A transformational leader who prioritizes patient satisfaction and employee welfare.

Dr. Peter L. Apokyi, Esq.
Medical

Dr. Peter L. Apokyi, Esq.

Medical Director

MbChB BL

7 Years Experience

24/7 Availability

General medical practitioner with considerable work experience and a legal practitioner. Combines medical expertise with legal knowledge for comprehensive patient care.

Phenihas Kwadwo Opoku
Nursing

Phenihas Kwadwo Opoku

Nurse Manager

Emergency Nursing Specialist

RN BSc MGCNM QI MPhil(c)

12 Years Experience

24/7 Availability

Registered Specialist Emergency Nurse, quality improvement expert, internationally certified nurse, and adjunct faculty member. Passionate about patient care and mentorship.

Godfred Ansah Asiamah
Pharmacy

Godfred Ansah Asiamah

Pharmacist

BSc MPhil PhD(c)

5 Years Experience

24/7 Availability

Experienced pharmacist with significant expertise in herbal medicine. Believes in continuous professional development, quality controls, and safe medicine practices.

Asare Yeboah
Human Resources

Asare Yeboah

Human Resource Manager

BA MBA MPH(c)

7 Years Experience

Working Days Availability

Expert in human resource management with national and international experience. Focuses on developing and supporting our healthcare professionals.

Albert Attison
Finance

Albert Attison

Head of Finance

BSc

6 Years Experience

Working Days Availability

Experienced accountant with in-depth knowledge of health financing, statistics, and novel accounting systems. Ensures financial sustainability for quality healthcare delivery.

Contact Us

Get in touch with Jolabs. We're here to help you with all your Lab needs

Hospital Information

Location

Afari, closer to the Afari community Hospital and adjacent the Enoba JB event center
Kumasi, Ghana

Working hours

Monday -Friday (7am-6pm)
Saturday (8am-4pm)
Sundays: Appointments Only

Call Us

0551627757

Email Us

info@jolabsgh.com

Departments Contact
Administration: info@jolabsgh.com Medical: info@jolabsgh.com Nursing: info@jolabsgh.com

Location: Afari (near Afari community Hospital, adjacent Enoba JB event center), Kumasi

Send Us a Message

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Quick Contact

For Our Services

Call Us:

0551627757

For urgent needs, call immediately.

Appointment Hours
  • General Services: Mon-Fri 7AM-6PM
  • Saturday: 8AM-4PM
  • Sundays Appointment only
  • Public Holidays: Emergency services
Email

info@jolabsgh.com

Need Immediate Assistance?

For urgent needs, visit our facility at Afari (near Afari community Hospital, adjacent Enoba JB event center) or call us right away.